6
TAKE ACTION
against external assaults
We remind you that the company must guarantee its associates quality support to help them overcome a difficult event.
When an associate is subject to a traumatic event (accident, assault, sequestration...) he is very vulnerable. He/She can be subject
to the repetition syndrome whereby people relive, at more or less regular intervals, the traumatic scene, leading to anxiety and
incessant ruminations. This syndrome affects the individual's health and its ability to work.
This violence cannot be tolerated.
It’s very important to know how to react to harmful situations. In the case of external assault, your support is important but cannot replace specific post-traumatic care.
Prescribed reactions to support the development of your team
Restore a sense of security
This phase is essential before restoring activity. Explain that an action plan is under construction.
Avoid violent acting out
Analyze the experienced situation; recommend improvements to workspaces, procedures...
Don't minimize aggressive acts
Because post-traumatic stress disorder can last for years and have real consequences on the victim's life.
Train your team in crisis management
Your team needs information and advice to help them manage assault.
Alert other parties
These situations must be known internally and dealt with by professionals.
Source : INRS - Psychosocial risks: 9 advices for daily action
Human Resources
Your Managers
Staff representatives
Occupational Health Services